Policies

Reservation Deposit

Reservations are highly recommended and appreciated. Reservations are guaranteed with a deposit of 50% of the full amount of a multiple night reservation or 100% of the amount of a one-night stay, including lodging tax.

Generally, from June 1 through the end of the third weekend of September a two-night reservation is required for weekends, holiday periods and at other special times. A minimum two-night reservation is required from mid- September through mid- October (Foliage Season) and from December 24 through December 31 (i.e., 2-day minimum applies on weekdays and weekends).

Cancellation Policy

Should you need to cancel your reservation:

  • If your cancellation is received 14 days prior to your arrival date, we will refund your deposit less a $25 service charge.
  • If your cancellation is received within 14 days but not less than 48 hours of your arrival date you will receive 50% of your deposit returned to you and no service charge.
  • Cancellation of reservations within less than 48 hours or less, late arrivals or early departures will are responsible for the full reservation amount, no refunds will be made.
  • Six months’ notice is required for cancellation of reservations for Dartmouth Graduation weekend to receive your deposit refund less a $25 service charge.  If you cancel within six months of the Graduation weekend your full deposit is forfeited.
  • Thirty days’ notice is required for cancellation of reservations for Fall Foliage- (mid-September to mid-October) to receive a full refund less a $25 service charge.   If you cancel within thirty days during Fall Foliage season your full deposit will be forfeited.

Under highly unique and extreme circumstances such as the death of an immediate family member, and at the sole discretion of the owners, the Cancellation Policy may be waived.

Arrival and Departure

Rooms are ready and guests are received between 3 PM and 6 PM. Departure time is 11 AM. Please notify us, if you will be arriving after 6 PM.

Late arrival is possible with prior arrangement. A limited number of arrivals as early as 2 PM are possible, only if arrangements are made at least 24 hours prior to arrival. There is a $50 service charge for early arrival.

Late departure is not possible due to the need to clean rooms for arriving guests.

Payment

We gladly accept Visa, MasterCard, and Discover.

Gratuities are encouraged for the housekeeping staff and may be left at the guest’s discretion.

Children

Guest rooms accommodate a maximum of two guests. Children 14 years and older are welcome provided that they are able to stay in a room with a parent or in their own room. We do not have fold out beds. Two guests are permitted to occupy a room due to safety and health standards. If you are interested in booking the entire house and have guests with children under 14, we would be happy to consider your request.

Guest Comfort & Protection

For the comfort and protection of our guests, we have a strict no smoking policy on our entire property, including the back porch, pool area, and yards. Guests who violate this policy will be asked to leave and will be charged for their entire reservation. There is a $500 fee charged to reclaim a room to a smoke-free status which will be charged to your credit card without exception.

Privacy Policy

We are committed to protecting your privacy and safeguarding your information.

Information Collection

As part of our normal course of business, it is necessary to collect personal information to secure your reservation. It may include personally identifiable information, however, it will not be disclosed to anyone unless we are specifically requested to do so by you. We do not provide or sell any information we collect on our website or through our reservation system to any third parties or any person or entity.

Security

Our reservation system is state of the art and uses every available security tool to safeguard your personally identifiable information. Should you ever feel there has been a breach of this information from our system please contact us immediately.

All payment information is encrypted using Secure Sockets Layer (SSL) software so that it remains private and confidential. SSL software is the recognized standard by which all banks, credit card companies, and other financial institutions protect this highly confidential data.

Concierge

We will be happy to recommend dining, theater, driving trips, and directions or maps.

Weddings

Located in beautiful and historic Woodstock, Vermont, The Blue Horse Inn is an ideal wedding destination. In warmer months our outdoor setting is stunning: incredible perennial gardens, riverside lawns, Mt. Tom and our historic home as the backdrop. When your wedding is at the Blue Horse Inn, the entire property is for you and your guests to enjoy. We are limited to 4 Weddings each year so please contact us early to schedule your special event!

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