Skip Navigation Website Accessibility

Policies

Reservation Deposit

Reservations are highly recommended and appreciated. Reservations are guaranteed with a deposit of 50% of the full amount of a multiple night reservation or 100% of the amount of a one-night stay, including lodging tax.

Generally, from June 1 through the end of the third weekend of September a two-night reservation is required for weekends, holiday periods and at other special times. A minimum two-night reservation is required from mid- September through mid- October (Foliage Season) and from December 24 through December 31 (i.e., 2-day minimum applies on weekdays and weekends).

Cancellation Policy

We are a small business, and we rely on the integrity of advance bookings to survive. We understand that sometimes life intervenes, but cancellations can threaten our survival as a small business. Please make sure you are aware of the cancellation policy prior to booking your room.

Should you need to cancel your reservation:

  • If your cancellation is received 14 days or more prior to your arrival date, we will refund your deposit less a $25 service charge.
  • If your cancellation is received between 48 hours and 14 days prior to your arrival date, we will refund 50% of your deposit.
  • If your cancellation is received in the last 48 hours prior to your arrival date, you are responsible for the full reservation amount. No refunds will be made.
  • Six months’ notice is required for cancellation of reservations for Dartmouth Graduation weekend to receive your deposit refund less a $25 service charge.  If you cancel within six months of the Graduation weekend your full deposit is forfeited. If you cancel within 3 months of the Graduation weekend, you are responsible for the full reservation amount. No refunds will be made.
  • Thirty days’ notice is required for cancellation of reservations for Fall Foliage- (mid-September to late-October) to receive a full refund less a $25 service charge.  If your cancellation is received 14-29 days prior to your arrival date, you will forfeit your deposit.  If your cancellation is received less than 14 days from your arrival date, you are responsible for the full reservation amount.  No refunds will be made.

Under highly unique and extreme circumstances, and at the sole discretion of the owners, the Cancellation Policy may be waived.

Arrival and Departure

Rooms are ready and guests are received between 3 PM and 6 PM. Departure time is 11 AM. Please notify us, if you will be arriving after 6 PM.

Late arrival is possible with prior arrangement. A limited number of arrivals as early as 2 PM are possible, only if arrangements are made at least 24 hours prior to arrival. There is a $50 service charge for early arrival.

Late departure is not possible due to the need to clean rooms for arriving guests.

Payment

We gladly accept Visa, MasterCard, American Express, and Discover.

Gratuities are encouraged for the housekeeping staff and may be left at the guest’s discretion.

Children/Additional person in room

Most guest rooms accommodate a maximum of two guests. Two of our Suites (1 and 10) can accommodate ONE additional person on the sleeper sofa in the sitting room. Only children 14 years and older are welcome to stay with us provided that they are able to stay in a room with a parent or in their own room. We do not have fold out beds. Two guests are permitted to occupy a room due to safety and health standards, with the exception of three guests in Suites 1 and 10.  There is a $25 nightly rate to accommodate a third person in Suites 1 and 10. If you are interested in booking the entire house and have guests with children under 14, we would be happy to consider your request.

Guest Comfort & Protection

For the comfort and protection of our guests, we have a strict no smoking policy on our entire property, including the back porch, pool area, and yards. Guests who violate this policy will be asked to leave and will be charged for their entire reservation. There is a $500 fee charged to reclaim a room to a smoke-free status which will be charged to your credit card without exception.

DAMAGES

We know accidents can happen and appreciate it when guests tell us right away if something happens to our furniture, fixtures and equipment. But if the damages are very costly and are due to a guest's negligence, there may be a fee to clean, repair, or replace an item.

ACCESSIBLE ACCOMMODATIONS

  • For guests with an auditory impairment we have a fire alarm system providing auditory alerts located in our reception hall, dining room and hallways.
  • For guests with mobility restrictions, please be aware that there are stairs to the front entrance and back porch.
  • Once inside the Inn, guests with mobility restrictions have access to the living room, reception hall, library, dining room and music room. They are all located on the first floor.
  • Room 10 is located on the ground floor featuring an outside entrance ramp and does not require the use of stairs.  The bathroom offers a separate walk-in shower and is large enough to accommodate a wheelchair.  There is a grab bar and seat in the shower. There is a secondary door leading to the interior of the Inn and all common areas.
  • For those guests with limited accessibility, rooms 1 through 8 are located on the second floor and require the use of stairs. The bathrooms in these rooms are not handicapped accessible.
  • For those guests with limited accessibility, room 9 is located on the second floor and does not require the use of stairs. The bathrooms in this room is not handicapped accessible.
  • We do not have an elevator in the building.
  • We do not have braille signs in the building.
  • There are stairs from the parking lot to the sidewalk that leads to the entrance ramp for room 10. 
  • There is street parking in front of the inn, which does not require stairs to reach the entrance ramp for room 10. No overnight street parking is allowed during the winter months.
  • We offer a wake-up knock/call as well as assistance with luggage from the car to your room.

For special accommodation needs, please call us directly at (802) 457-9999 so we can help you determine the best guest room to ensure you have a comfortable arrival and enjoyable stay.

In addition, we work to ensure every guest who wishes to visit can do so regardless of their physical abilities. Among the ways we comply with ADA:

  • We ensure that individuals with disabilities can make reservations during the same hours and in the same manner as individuals without disabilities.
  • We have identified and described accessible features in our bed and breakfast and guest rooms in detail to allow individuals with disabilities to determine whether our B&B meets their needs.
  • We ensure that accessible guest rooms are held for use by individuals with disabilities until all other guest rooms of that type have been rented.
  • We guarantee that the specific accessible guest rooms, once reserved, are held for the reserving customer. We make reasonable efforts with third-party reservation systems to make accessible rooms available through at least some of these services and they must provide these third-party services with information concerning the accessible features of the hotel and the accessible rooms.
  • Guests with legitimate service animals as defined in the ADA will be provided access to all areas of the inn afforded to those without service animals.

WEBSITE ACCESSIBILITY

We are committed to facilitating the accessibility and usability of this website for all people with disabilities. We will continue to implement the relevant portions of the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) or such other standards as required by the Americans with Disabilities Act (ADA). On a periodic basis, our website will be tested with assistive technology.

Please be aware that our efforts are ongoing. You may email us at jill@thebluehorseinn.com or call us at (802) 457-9999 with questions or concerns regarding ADA accessibility issues, including issues accessing the website.

Please view our Privacy Policy

Privacy Policy

We are committed to protecting your privacy and safeguarding your information.

Information Collection

As part of our normal course of business, it is necessary to collect personal information to secure your reservation. It may include personally identifiable information, however, it will not be disclosed to anyone unless we are specifically requested to do so by you. We do not provide or sell any information we collect on our website or through our reservation system to any third parties or any person or entity.

Security

Our reservation system is state of the art and uses every available security tool to safeguard your personally identifiable information. Should you ever feel there has been a breach of this information from our system please contact us immediately.

All payment information is encrypted using Secure Sockets Layer (SSL) software so that it remains private and confidential. SSL software is the recognized standard by which all banks, credit card companies, and other financial institutions protect this highly confidential data.

Concierge

We will be happy to recommend dining, theater, driving trips, and directions or maps.

Weddings

Located in beautiful and historic Woodstock, Vermont, The Blue Horse Inn is an ideal wedding destination. In warmer months our outdoor setting is stunning: incredible perennial gardens, riverside lawns, Mt. Tom and our historic home as the backdrop. When your wedding is at the Blue Horse Inn, the entire property is for you and your guests to enjoy. We are limited to 4 Weddings each year so please contact us early to schedule your special event!

Social Media



We are committed to making our website ADA compliant. Read our accessibility statement