Reservations are highly recommended and appreciated. Reservations are guaranteed with a deposit of 50% of the full amount of a multiple night reservation or 100% of the amount of a one-night stay, including lodging tax.
Generally, from June 1 through the end of the third weekend of September a two-night reservation is required for weekends, holiday periods and at other special times. A minimum two-night reservation is required from mid- September through mid- October (Foliage Season) and from December 24 through December 31 (i.e., 2-day minimum applies on weekdays and weekends).
We are a small B&B, and cancellations affect us significantly. We cannot be responsible for rooms due to late or canceled airline flights, family emergencies or illness, threat of bad weather or other travel-related mishaps, or changes in plans which may shorten your stay. While we do empathize, we must maintain our policy. Insurance is available to protect against any unexpected events through such companies as travelguard.com. Our policy is to never overbook rooms. When we reserve a room for you, we agree to turn away all other requests for the room you select and guarantee to hold it for the nights you reserved. We are unable to make exceptions to our cancellation policy.
Should you need to cancel your reservation: (See exceptions below for foliage season, Wassail Weekend, the Christmas season, and Dartmouth College graduation.)
Rooms are ready and guests are received between 3 PM and 6 PM. Departure time is 11 AM. Please notify us, if you will be arriving after 6 PM.
Late arrival is possible with prior arrangements. A limited number of arrivals as early as 2 PM are possible, only if arrangements are made at least 24 hours prior to arrival. There is a $50 service charge for early arrival.
Late departure is not possible as our housekeepers are on the clock, waiting for guests to check out to clean rooms. There is a $50 service charge for guests who stay beyond 11 a.m.
We share a driveway with our next-door neighbor, the Town Hall Theatre. Pull into the driveway, and you will see our private, guest-only parking lot on the left. If you have easy-to-carry bags, we suggest you park here before checking in (there is a short flight of steps from the driveway to the sidewalk to the front door). For guests carrying large bags, or during inclement, we suggest parking on the street in front of the Inn. But please note, from November 15 through April 15, overnight parking on the street is not allowed in front of the inn. You can easily move your car to the parking lot after checking in.
During the winter, spring, and during inclement weather, we may ask you to remove your shoes upon entering the inn. We have a mudroom/boot closet just inside the front door, and we do provide slippers for our guests. For extra comfort, feel free to bring your own slippers/indoor shoes to wear while inside the Blue Horse Inn.
We gladly accept Visa, MasterCard, American Express, and Discover.
Gratuities are encouraged for the housekeeping staff and may be left at the guest’s discretion.
Most guest rooms accommodate a maximum of two guests. Two of our Suites (1 and 10) can accommodate ONE additional person on the sleeper sofa in the sitting room. Only children 14 years and older are welcome to stay with us provided that they are able to stay in a room with a parent or in their own room. We do not have fold-out beds. Two guests are permitted to occupy a room due to safety and health standards, with the exception of three guests in Suites 1 and 10. There is a $35 nightly rate to accommodate a third person in Suites 1 and 10. If you are interested in booking the entire house and having guests with children under 14, we would be happy to consider your request.
For the comfort and protection of our guests, we have a strict no-smoking policy on our entire property, including the back porch, pool area, and yards. Guests who violate this policy will be asked to leave and will be charged for their entire reservation. There is a $500 fee charged to reclaim a room to a smoke-free status which will be charged to your credit card without exception.
If you would like a professional photoshoot during your stay at the Blue Horse Inn, you must have written permission at least two weeks in advance of the event (e.g., perhaps you and your wedding party are staying with us and you would like your photographer to shoot photos). Our first priority is the experience of our guests, and we need to be able to plan accordingly. Depending on the duration and complexity of the photo shoot, there may be a fee for the photo shoot. We will need to know the total number of people at the photo shoot and which spaces will be used in the photoshoot.
Any photoshoots that happen without prior approval will be kindly asked to leave.
If you have booked the Blue Horse Inn as your wedding venue and have paid the venue fee, you are exempt from this policy.
We know accidents can happen and appreciate it when guests tell us right away if something happens to our furniture, fixtures and equipment. But if the damages are very costly and are due to a guest's negligence, there may be a fee to clean, repair, or replace an item.
For special accommodation needs, please call us directly at (802) 457-9999 so we can help you determine the best guest room to ensure you have a comfortable arrival and enjoyable stay.
In addition, we work to ensure every guest who wishes to visit can do so regardless of their physical abilities. Among the ways we comply with ADA:
We are committed to facilitating the accessibility and usability of this website for all people with disabilities. We will continue to implement the relevant portions of the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) or such other standards as required by the Americans with Disabilities Act (ADA). On a periodic basis, our website will be tested with assistive technology.
Please be aware that our efforts are ongoing. You may email us at email@example.com or call us at (802) 457-9999 with questions or concerns regarding ADA accessibility issues, including issues accessing the website.
We are committed to protecting your privacy and safeguarding your information.
As part of our normal course of business, it is necessary to collect personal information to secure your reservation. It may include personally identifiable information, however, it will not be disclosed to anyone unless we are specifically requested to do so by you. We do not provide or sell any information we collect on our website or through our reservation system to any third parties or any person or entity.
Our reservation system is state of the art and uses every available security tool to safeguard your personally identifiable information. Should you ever feel there has been a breach of this information from our system please contact us immediately.
All payment information is encrypted using Secure Sockets Layer (SSL) software so that it remains private and confidential. SSL software is the recognized standard by which all banks, credit card companies, and other financial institutions protect this highly confidential data.
We will be happy to recommend dining, theater, driving trips, and directions or maps.